Michael responded to me and was over the top helpful. I was amazed at how quickly he found my problems and was able to execute a solution. He was friendly, kind and knowledgeable and I think probably the best tech support I've had in months. Outstanding program, I look forward to working with Hagerman again.

Enjoyed the instructor very much. He was very professional, working hard to get through the material efficiently, but also casual and friendly.

Gary was an excellent instructor! He displayed and conveyed his expertise with a polished and smooth delivery, as well as his courteous and professional manners each day of the course. He also had full command of the course material, with his deliberate pace and thoroughness that ensured a positive personal learning experience overall. He definitely made learning much easier and satisfying. I wish that all of my instructors were like (or had been like) Gary!

Clayton knew what he was doing and was able to answer any questions I had. He was very professional and excellent at explaining the material. He set a good pace for the material that was being taught.

Kendred was very timely in response to my call and quick to uncover the problem and provide the solution. As always, he was very professional and courteous in his help resolving the problem.

Mark quickly understood my issue, and it was resolved in minutes...I am so glad to have this kind of support.

Kevin clearly was thoughtful about which sections were most relevant in the real world and spent focused time there and just gave us exposure to tools we may not use but are now aware of. Kevin made me comfortable and was professional.

Scott did a great job navigating some technically difficult subject matter and breaking down easy to understand means and methods of execution.

Dan was extremely courteous and took the time to address individual needs while keeping things moving for the group.

Subrina was very easy to work with and was able to guide me through menus to get to the issue and resolve it. Once the Case was developed, everything went very fast. Thank you!

The instructor was well versed in the material. I learned a lot from the instructor, and he made sure we all understood the material being taught.

Kendred was very timely in response to my call and quick to uncover the problem and provide the solution. As always he was very professional and courteous in his help resolving the problem.

Mark quickly understood my issue and it was resolved in minutes. . I am so glad to have this kind of support.

Brett was very knowledgeable about the content and answered all of our questions.

Dan was very easy to follow and was patient with all of our questions. He was flexible and was eager to adjust the specifics of our course to meet our specific needs.

Dan was great, very relatable and easy to follow. He was very good applying lessons to real world situations where they could be used.

Alice is just fabulous to work with and is very knowledgeable about the products we use.

Do NOT CHANGE A THING! The level of support i received was outstanding! Your team owned my issue until the very end and kept me updated along the way. They worked directly with my user and coordinated with the vendor (Autodesk) until all areas of concern were addressed and resolved. THANK YOU!

Gary was very easygoing and a concise instructor. He ensured that all questions were answered to the best of his ability and made sure that all of the class understood exercises before moving forward.

Kendred provided a quick, professional solution that got me back on track on a project, saving me time and the customer money.

Clayton is a fantastic instructor for my learning style. He has relatable industry experience. He has an incredible grasp of the software and its features. He took his time in explaining each step along the way and did not rush...but stayed on schedule.

I think Dave Benning did an excellent job making sure my questions were answered, and I feel he even went above and beyond because after resolving my issue, I let him know I should be able to do the install; he checked on me later in the day after he returned from a meeting to ensure everything went smoothly.

Dan is very knowledgeable, and I have never used CAD. He was very patient with me, and he engaged with the class at all times. He knows his stuff when it comes to CAD, and he helped me out greatly!

Keith was phenomenal at dealing with the wide variety of questions and issues we ran into with our unique workflow.

Brett helped me figure out the issue I was having and then answered a second question resolving another issue that was more user error. I am really glad I called.

Clayton was great! The course materials were precise and to the point. I had a few questions pertaining to some of the material, but Clayton was very clear on answering them. The mix of material and the way the instructor taught it was excellent and comfortable. I would highly recommend Clayton to teach this material to anyone I know. Thanks again, and I look forward to my next class!

Mark displayed superb professionalism and collaborative skill regarding the licensing issue, which he solved while also providing context into the origins of the problem. His overall knowledge of the Autodesk realm also helped to solve an unrelated issue I was working on. Up till now, I was not aware that Hagerman provided this level of personal support and expertise, and so I won't hesitate to call beak in the future. Thank you very much for the experience.

Great job. Very patient and understanding of a new user no matter if they had CAD background or not.

I have been associated with Hagerman for many years and they continue to meet / exceed all my needs and especially explaining everything in great detail.

Dan was awesome he taught everything in an easy to understand manner and listened to any and all questions and answered them thoroughly. If I ever do training again, I hope I get Dan.

Subrina was fantastic with following up and making sure we were all set up. Truly a pleasure to work with.

Clayton Pepmiller did an amazing job instructing this class. I learned a lot, and he was very thorough.

Greg was very experienced in CAD and didn't assume that everyone was on the same level. He walked through each chapter explaining how and why to use the material being covered. This is my third class through Hagerman, and I'd highly recommend it to anyone looking to learn AutoCAD.

I really appreciated talking to David. I could have NEVER figured out how to register our new license by myself. (THANKS DAVID!)

I could not have asked for a better experience in order to resolve my issue. Easy to understand, great step-by-step procedure, and very timely.

Greg was a very good instructor. He paced the class very well to help new users of AutoCAD learn the software. I would highly recommend him as an instructor for any future participants.

Dan was great as an instructor, allowed us to work along with him in the class and provided meaningful exercises to complete. Dan could answer any and all questions and had a master understanding of the software.

Mark was very quick to reach out and able to troubleshoot through the issues we were having. He was able to pinpoint the problem and help us get past the part of the program that was locked up.

Gary was great and very knowledgeable. Appreciate how he tried to cater the class to our company and immediately answer questions as they came up.

Greg is a great instructor. I imagine the virtual environment is tough without face contact, but Greg did a great job at including everyone in the class, making sure all questions were answered, and more. I would rate this class very highly.

Daniel was a great instructor and was a pleasure to have teach me things I did not know about Revit in an easy manner. He was easy to communicate with and was very patient in explaining some of the trickier subjects. Overall he is a 10/10 instructor.

Brett was fantastic. When I would ask some more intricate questions, if he did not know the answer, he made sure to find one for me. He would 9/10 answer a question I had for him right before I would have to ask. Hagerman was super easy to work with to get the entire class started. Moving forward, I will only recommend Hagerman to my colleagues.

Appreciate the quick response and the resolution to my request. As a person who also services customer service requests and tickets, I always appreciate it when I get a prompt response from a capable support person who understands my request and knows how to resolve. Additionally, it appeared that I may need additional licensing. Without my asking I was passed along to the appropriate person and was provided contact information to follow-up with. Keep up the great service and support!

Eric and Mark were amazing. It was speedy and effective. Couldn't be happier with your services.

The instructor was very skilled, keeping a steady pace while strongly encouraging people to speak up if they missed something or if a section was going too fast. He was very kind and seemingly passionate, which strengthens the lecture.

You have no idea how much Rick France and Brett Barkman have made my working life better. They are both very good at what they do. Thanks for always being there to help out! Greatly appreciated!

Gary was extremely helpful in explaining Inventor and Vault. He was also great at bridging the gap between my Solidworks and ProEngineer background and Inventor.

I thoroughly enjoyed learning from Kevin Bosch. For an introduction course, he did a fantastic job of getting everyone up to speed and segmenting the chapters. He dissected the material in a very helpful manner in order for us to better comprehend the task and end goal. Kevin was able to answer any question I threw at him, and show me any mistakes I may have made, allowing me to better learn.

Most of the questions I would come up with during the class were promptly answered as the instructor went into more detail over what was stated in the Ascent training manual.

Greg did an exceptional job teaching the course! He was knowledgeable and patient when we had questions. I also appreciate the pace of the course - not too fast, not too slow.